Return & Refund Policy

Hassle free Return. Our company goal is to make a Happy Customer.

If for any reason you are not satisfied with your Handicraft Handloom purchase, you may return your clean, unused products to us within 30 days of delivery.

Color and Description Disclaimer

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the use of Natural Fibers in our Rugs. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used.

1.How to process return?

Just send us a message at handcrafthandloom@gmail.com with your order no. and details of return. We will review your request and process return / refund accordingly.

Return request must be made within 30 days of delivery of order.

A prepaid shipping label will be provided for return if -

Damaged / Defective items received.

Wrong Item Received.

A full refund will be made if -

Product Not Received.

Product Lost In Transit.

Return at buyer's cost if -

Change of mind

Does not like the product.

Custom orders -

Custom Orders are non-returnable and non-refundable.

2.How can I process exchange?

Exchange can be requested within 30 days of delivery. Write to us at Handcrafthandloom@gmail.com for exchange and no returns of used item will be taken.

3.How can I cancel my order?

You can cancel your order by email us at - handcrafthandloom@gmail.com. Order cancellation will only be accepted before the shipment has been dispatched.

Once the order is cancelled, the refund shall be initiated and it should reflect in your account within 48 business hours through the original mode of payment.

Custom orders cannot be cancelled once placed.

For any return / exchange, item should be returned to us in original state at our address -


Handicraft Handloom

70, Balaji Vatika, Paldi Meena, Agra Road, Jaipur, Rajasthan, India 302031